![Hall in Low Moss](/sites/default/files/styles/max_325x325/public/2023-12/LowMoss_HallView.jpg?itok=4LPkYbL5)
Keeping in touch
We recognise that it can be very difficult to be separated from your loved one, and supporting positive relationships is one of our key priorities. There are a number of ways available for you to keep in touch with your loved one.
![Prisoner cell in Stirling](/sites/default/files/styles/max_325x325/public/2023-12/Stirling_PrisonerCell.jpg?itok=UwWYaUx1)
Raise a concern
A dedicated phone line is now in place in every prison for anyone to raise concerns about someone in custody. The line is available 24 hours a day, seven days a week.
![Virtual visits room in Low Moss](/sites/default/files/styles/max_325x325/public/2023-12/LowMoss_VirtualVisits.jpg?itok=6pXYITsd)
Sending money
Details on how to send money to someone in custody.
![Visit room in Low Moss](/sites/default/files/styles/max_325x325/public/2023-12/LowMoss_VisitRoom.jpg?itok=4ZJgdI9M)
Visits
More information on visiting an individual in custody
![Staff in the control room at Low Moss](/sites/default/files/styles/max_325x325/public/2023-12/LowMoss_Staff_ControlRoom.jpg?itok=4Iy40gz-)
Support for you
Imprisonment can have a profound impact on families but there are a number of supports available.
![Reception desk at Stirling](/sites/default/files/styles/max_325x325/public/2023-12/Stirling_Reception.jpg?itok=F9vckI-I)
Emergency Early Release
The Scottish prison population has risen rapidly in recent months. On 13 June 2024, MSPs at the Scottish Parliament voted in favour of an Emergency Early Release programme.
![Staff member with a group of prisoners in the walkway at Low Moss](/sites/default/files/styles/max_325x325/public/2023-12/LowMoss_StaffPrisoner_Route.jpg?itok=5lWIJ30t)
FAQs
Frequently asked questions about living in prison.
![Chaplain speaking with prisoners](/sites/default/files/styles/max_325x325/public/2024-02/LowMoss_StaffPrisoner_Chaplain.jpg?itok=Cs4tpv4w)
Family Policies
The SPS have developed a corporate approach to delivering holistic family support based on 4 key strands covering; Families, Parenting, Children and Young People, and Child protection.