If you have a concern about the mental health or wellbeing of someone in our care, you can call a dedicated phone line to report this to a member of staff. The line is available 24 hours a day, seven days a week.
Please follow the link below to see the list of prisons and corresponding contact numbers.
Select the department you require below and use our handy contact form to get in touch.
If you are looking to get in touch with a prison directly, contact details are available on the relevant prison page.
Main switchboard : 0131 330 3500
Our media enquiries mailbox is open during normal office hours, and is not routinely monitored outside of this time.
For enquiries on evenings and weekends, please call the duty phone number.
Out of hours contact (evenings and weekends) : 07919 303290
When submitting a request, please ensure to include your full name and a postal or email address in the message box to allow us to respond.
You can ask for a copy of your personal data by making a Subject Access Request (SAR) under the UK General Data Protection Regulation. To do this, please use our contact form, or write to us via post or email at the addresses below.
General : 01501 773979
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