Supporting links between families and friends

We recognise the profound impact that imprisonment can have on family life, particularly for children.  That is why supporting and maintaining meaningful family contact is one of our key priorities. 

Please find below lots of information about different ways of keeping touch, support organisations and how to raise a concern about someone in custody.

Hall in Low Moss
Hall in Low Moss

Keeping in touch

We recognise that it can be very difficult to be separated from your loved one, and supporting positive relationships is one of our key priorities. There are a number of ways available for you to keep in touch with your loved one.

More about Keeping in touch
Prisoner cell in Stirling
Prisoner cell in Stirling

Raise a concern

A dedicated phone line is now in place in every prison for anyone to raise concerns about someone in custody. The line is available 24 hours a day, seven days a week.

More about Raise a concern
Virtual visits room in Low Moss
Virtual visits room in Low Moss

Sending money

Details on how to send money to someone in custody.

More about Sending money
Visit room in Low Moss
Visit room in Low Moss

Visits

More information on visiting an individual in custody

More about Visits
Staff in the control room at Low Moss
Staff in the control room at Low Moss

Support

 Imprisonment can have a profound impact on families but there are a number of supports available. 

More about Support
Staff member with a group of prisoners in the walkway at Low Moss
Staff member with a group of prisoners in the walkway at Low Moss

FAQs

Frequently asked questions about an individual's time in prison. 

More about FAQs
Chaplain speaking with prisoners
Chaplain speaking with prisoners

Family Policies

The SPS have developed a corporate approach to delivering holistic family support based on 4 key strands covering; Families, Parenting, Children and Young People, and Child protection.

Family Policies