Everyone must book in at the vestibule and the staff will log you in on the system. You will have to put all valuables in the lockers provided and you will not be allowed to take a wallet or purse into the visit room. Lockers take £1 which is refundable.
All visitors will be asked to walk through a metal detector and may be given a rub down search by a member of staff. You will then have to climb a small flight of stairs to a secure waiting area; there is, also a lift available to any visitor who has problems accessing the waiting area via the stairs. At times, there may be the SPS Dog Unit working in the visit area, it’s nothing to worry about and you will be given clear instructions from staff. If you have any concerns please feel free to talk to a member of staff.
After a short time in the waiting room you will be allocated a specific numbered table in the visit room and allowed access to the main visit room. There is a number of coined refreshment machines located around the visit room for use.
The Family Contact Officer (FCO) is available every Monday 12:00-20:30 and one weekend every 4 weeks. In addition, staff from 'Getting Better Together' are available between Monday and Saturday. Please find a link to their website below for more information about their service.
There are toilet facilities, including disabled toilets and baby changing facilities as well as a children’s soft play area which is located in the visit room.
At Shotts we pride ourselves on making the visiting experience as relaxed and welcoming as possible with a supportive environment especially for first time visitors who are unsure of prison procedures.
Getting Better Together website