![Hall in Low Moss](/sites/default/files/styles/max_325x325/public/2023-12/LowMoss_HallView.jpg?itok=4LPkYbL5)
Keeping in touch
We recognise that it can be very difficult to be separated from your loved one, and supporting positive relationships is one of our key priorities. There are a number of ways available for you to keep in touch with your loved one.
![Prisoner cell in Stirling](/sites/default/files/styles/max_325x325/public/2023-12/Stirling_PrisonerCell.jpg?itok=UwWYaUx1)
Raise a concern
A dedicated phone line is now in place in every prison for anyone to raise concerns about someone in custody. The line is available 24 hours a day, seven days a week.
![Virtual visits room in Low Moss](/sites/default/files/styles/max_325x325/public/2023-12/LowMoss_VirtualVisits.jpg?itok=6pXYITsd)
Sending money
Details on how to send money to someone in custody.
![Visit room in Low Moss](/sites/default/files/styles/max_325x325/public/2023-12/LowMoss_VisitRoom.jpg?itok=4ZJgdI9M)
Visits
More information on visiting an individual in custody
![Staff in the control room at Low Moss](/sites/default/files/styles/max_325x325/public/2023-12/LowMoss_Staff_ControlRoom.jpg?itok=4Iy40gz-)
Support
Imprisonment can have a profound impact on families but there are a number of supports available.
![Staff member with a group of prisoners in the walkway at Low Moss](/sites/default/files/styles/max_325x325/public/2023-12/LowMoss_StaffPrisoner_Route.jpg?itok=5lWIJ30t)
FAQs
Frequently asked questions about an individual's time in prison.
![Chaplain speaking with prisoners](/sites/default/files/styles/max_325x325/public/2024-02/LowMoss_StaffPrisoner_Chaplain.jpg?itok=Cs4tpv4w)
Family Policies
The SPS have developed a corporate approach to delivering holistic family support based on 4 key strands covering; Families, Parenting, Children and Young People, and Child protection.